Privacy policy
Last updated: November 2026.
In this article
Who processes your data in each situation
This policy explains what personal data this site — an informational guide to Mi Casino aimed at readers in Chile — may process, and what data never passes through it. The distinction matters because two different controllers coexist here: the controller of this site, for what happens while you read the guide, and the MiCasino operator, for everything you provide when you sign up and play at micasino.com.
This site is not the operator of Mi Casino. It contains affiliate links through which it may receive a commission, but it does not receive your account details, your documents or your payment information.
The role changes depending on what you do. This table sums up who decides about your data and which policy applies:
| Situation | Who processes the data | Policy that applies |
|---|---|---|
| You read pages of the guide | The controller of this site | This policy |
| You write to the editorial team’s email | The controller of this site | This policy |
| You click a link to micasino.com | The operator and its affiliate programme, from the moment you leave this site | The operator’s policy; this policy only for recording the click on this site |
| You sign up, deposit or send documents | The operator, which according to the brand’s documentation is MiC Group Entertainment N.V. | MiCasino global privacy policy |
For any questions about this policy, the channel is the editorial team’s email shown in the footer.
What data this site may process
This site does not offer user registration, has no payment forms and does not ask for documents. The data it may come to process is of three types:
- Technical browsing data. When a page loads, the server receives your IP address, browser and device type, the page requested, the date and time, and the page you came from. This is needed to deliver the content and detect abuse.
- Cookies and similar technologies. Small files or identifiers stored in your browser; they are described in their own section.
- Data from messages you send. If you write to the editorial team, your email address, the name you use and the content of the message, including attachments, are received.
No sensitive data is processed and no individual reader profiles are created.
What it is used for and why
| Purpose | Data | Why it is processed |
|---|---|---|
| Displaying the site and keeping it secure | Technical browsing data, technical cookies | They are necessary for the site to work |
| Measuring the audience in aggregate | Analytics cookies, if active | Your consent, which you can withdraw |
| Attributing registrations that come from the guide | The site’s identifier in the affiliate link | The commercial relationship with the operator, described in about us |
| Replying to messages and correcting errors in the guide | Email, name, message content | Your own request |
Processing is governed by Law 19.628 on the protection of private life and its amendments, including Law 21.719, which updates the Chilean personal data protection regime. This policy will be adjusted when the applicable obligations change.
Cookies
A cookie doesn’t identify your name, but it can recognise your browser from one visit to the next. These are the categories the site may use:
| Type | What it is for | Can you turn it off? |
|---|---|---|
| Technical | Loading pages correctly and remembering your cookie choice | Yes, from the browser, although some features might stop responding |
| Analytics | Counting visits and pages read in aggregate | Yes, with no effect on reading the guide |
| Affiliate | Recording that your visit to micasino.com comes from this guide | They are generally set by the operator or its affiliate programme on its own domain, after the click; they are governed by its policy |
If the site uses third-party analytics tools, their name and purpose are stated in the cookie notice. To delete or block cookies:
- Chrome (Android or computer): three-dot menu → Settings → Privacy and security → Third-party cookies or Delete browsing data.
- Safari (iPhone): Settings → Safari → Advanced or Privacy, depending on the version, to block cookies or clear website data.
- Firefox: Settings → Privacy & Security → Cookies and Site Data.
The exact name of each menu may vary with the browser version. Browsing in private mode also stops cookies from being kept when you close the window.
Affiliate links and the code CL1000
Links to micasino.com include an identifier for this site. When you click, you leave the guide: from that moment, what happens is handled by the operator, which, for example, redirects the domain based on the country you connect from. The affiliate programme may report aggregate data to the site, such as the number of registrations linked to its links. This site does not receive your name, email, date of birth, balance or documents.
The code CL1000 works the same way: when you enter it in the sign-up form, your account is linked to this site for commission purposes. The code gives the site no access to your account, and the terms of the bonus you activate are those published in the operator’s promotion.
Who the data is shared with
This site does not sell personal data or pass on to Mi Casino the email addresses of people who write to the editorial team. Data may only pass through:
- the hosting provider that maintains the server, which processes technical browsing data;
- the editorial team’s email provider, which stores the messages;
- analytics tools, if active and you have accepted their cookies;
- competent authorities, when required by law.
Some of these providers may have servers outside Chile. In that case, processing is limited to the purpose of the service they provide.
Retention and security
Technical server logs are kept for as long as needed for security and error diagnosis. Messages sent to the editorial team are kept while they are answered and the correction is handled; they are then deleted, unless they need to be kept as a record of a rights request.
Access to the editorial team’s email is limited to those who work on the guide. No internet-connected system is free from incidents, which is why the best protection is not to send what isn’t needed: the editorial team never needs your MiCasino password, your identity documents or full card or bank account numbers.
Your rights over the data this site processes
Under Law 19.628, you can exercise the rights of access, rectification, cancellation and objection, known as ARCO rights:
| Right | What you can request | Practical example |
|---|---|---|
| Access | To know what data about you the site holds | Whether a message you sent is still kept |
| Rectification | To correct inaccurate data | To change the email a reply should go to |
| Cancellation | To delete your data | To erase your previous messages |
| Objection | To stop a piece of data being used for a certain purpose | To opt out of audience measurement |
To exercise them, write to the editorial team’s email shown in the footer with a clear subject line, such as “Privacy: access” or “Privacy: deletion”. State the address you wrote from before and, if you remember, the approximate date. To confirm the email is yours, the editorial team may ask you to reply from that same address; don’t send a copy of your ID card.
Minors
This guide deals with gambling and is intended exclusively for people aged 18 and over, the same minimum age Mi Casino requires. If a minor has written to the editorial team, their mother, father or guardian can request deletion of the message via the email shown in the footer. To protect minors on shared devices, use the operating system’s parental controls and don’t save gambling account passwords in the browser. More guidance in the responsible gambling section.
Data you give to Mi Casino
Everything you enter on micasino.com is processed by the operator, not by this site. According to public guides, the sign-up form asks for email address, password, date of birth and country of residence. To withdraw, identity verification requires a Chilean ID card or passport (both sides), proof of address from the last 90 days (a utility bill or bank statement) and proof of the payment method.
That data is governed by MiCasino’s global privacy policy, published at promociones.micasino.com. This site cannot see, correct or delete that data. To do so, contact the operator:
| Request | Where to write | Time frame according to the operator’s privacy policy |
|---|---|---|
| Access to your data | [email protected], subject “ATTN: DPO” | 20 business days |
| Rectification of data | [email protected], subject “ATTN: DPO” | 10 business days |
| General complaint | [email protected] | 15 business days |
Write from the email you registered with, stating which right you are exercising and which data it concerns. If the request relates to a verification in progress, mention it so it doesn’t clash with the withdrawal process. The brand’s other channels are on the contact page.
Changes to this policy
If the data the site processes, the tools it uses or the applicable legal obligations change, this page will be updated and the date at the top will reflect it. The current version is from November 2026.